Return & Exchange Policy

  • What is the Exchange policy on HOMEARTE INDIA?

If the product is not from the sale section & eligible for size exchange, you may write to us at within 2 working days or 48 hours of delivery to request an exchange. 


If you receive a damaged or defective item, please email within 2 days of receiving your order, attaching images and a video of the item's condition. Ensure the product is unused and in its original state. Damaged items will be picked up for reverse shipping. Limited edition products are not eligible for replacement. Discounted items delivered as damaged must be reported within 2 days for evaluation. We do not offer replacements or refunds for items discounted during sales or offers.


Address for the Exchange:


All Products and Crafts, h 147, 2, near sardarmal cold storage, Malviya Nagar Industrial Area, Jaipur, Rajasthan 302017



  1. Exchange can be done within 2 days for the date of delivery
  2. Eligible for returns are only those products that are unused, unworn, unwashed, undamaged, with all their labels and tags completely intact, in original packaging, and eligible for exchange.
  3. Please mention your name, address, number, email, and order id on the parcel along with the size needed.
  4. Please do note, that exchange is allowed once per order.
  5. Size exchange is available (in case of a size exchange, the customer is eligible to get a bigger or smaller size, equal to the amount of the exchanged product minus the shipping/COD cost of to & fro).
  6. The cost of shipping to & fro (reverse pickup as well as shipping charges) for the product is to be borne by you. 
  7. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase

If you’ve done all of this and you still have not received your refund yet, please contact us at

We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at and send your item to All Products and Crafts, H-147, PHASE - 2, NEAR SARDARMAL COLD STORAGE, MALVIYA INDUSTRIAL AREA, 302017 Jaipur Rajasthan, India